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Just Culture Working Lunch | Box Lunch Registration

Just Culture Working Lunch | Box Lunch Registration

Working Box Lunch includes:

  • Turkey and Swiss Cheese on Ciabatta Bread (with lettuce, tomato, mayo and mustard)
  • Italian pasta salad (with rainbow rotini, red onions, roasted red peppers, Genoa salami, black olives and parmesan cheese, tossed in an Italian dressing)
  • Cookie

Please complete the form below, then use the PayPal button to pre-pay for your lunch.

2018 Quality Forum Registration

2018 Quality Forum Registration

New! Use our Quality Forum web app.

UP Coaching Series

UP Coaching Series

The UP Campaign is a simple yet comprehensive approach to patient safety and process improvement. It creates momentum throughout an organization and helps front-line staff to executive leadership connect the dots between various measures and strategies for harm reduction – making it possible to impact several HIIN measures at once.


  • facilitates harm reduction/helps patients recover faster and with fewer complications
  • simplifies patient safety implementation
  • applies throughout organization and helps create a vision


Environmental Services . . . A Critical Line of Defense in Infection Prevention

Environmental Services . . . A Critical Line of Defense in Infection Prevention

Thank you for your interest in the 2018 Environmental Services Conference. Registration is now closed. If you would like to make a late registration inquiry, please contact Geneal Roth.

March 27-28, 2018 | Ramada Hotel and Conference Center, Bismarck


Environmental Services Agenda Thumbnail

Environmental Services Agenda (PDF)

Now, more than ever, healthcare facilities need environmental infection prevention and control strategies that can effectively prevent healthcare-associated infections. Environmental services (ES) plays a key role in eliminating germs in the healthcare environment that can lead to illness in both patients and healthcare professionals.


This statewide conference will provide a wide range of education for ES staff to assist in the development of an effective infection prevention and control program with tools to support decision making and policy adherence. Conference Leader, Greg May, SHESP, System Director, Environmental Services, Swedish Hospital, Seattle, WA, will bring insights into “The Clinical Environment of Care” and will lead discussions on challenges and opportunities within the healthcare environment. The first 50 facilities to register and attend both days of the conference will receive a complimentary copy of AHA’s Practice Guidance Manual for Healthcare Environmental Services.

Suggested Audience

  • Environmental Services Managers and Front-line Workers
  • Infection Preventionists

Hotel Information

A block of hotel rooms has been reserved at the Ramada Hotel and Conference Center, Bismarck (Single, $83.70; Double, $91; plus tax). Reservations may be made by contacting the hotel at 701-258-7000 and referencing the “Environmental Services Conference.”

Antibiotic Stewardship Coaching Call and Facilitated Discussion (November 30, 2017)

Antibiotic Stewardship Coaching Call and Facilitated Discussion (November 30, 2017)

For those of you who couldn’t join this live event, our expert panel provided valuable information to get your antibiotic stewardship work off the ground. Below is an event recording of our Antibiotic Stewardship Coaching Call and Facilitated Discussion on November 30, 2017.

In addition to the audio recording below, a detailed summary is also available: Antibiotic Stewardship Coaching Call and Facilitated Discussion Summary (PDF)

How to use the Antibiotic Stewardship Program (ASP) Core Elements Survey REDCap Project

Step 1: Registration

  1. Participants in the program must first register for an account. To do so, visit the REDCap Registration survey.
  2. While completing registration, ensure you select Antibiotic Stewardship Survey in the Projects list.
  3. If you don’t know your Medicare/Medicaid CCN number, or you don’t have one, just type N/A.
  4. Once we receive your registration request, we will create your account and grant access to the appropriate projects. Because this is a manual process, it make take several business days.
  5. When your account has been generated, you will receive an automated e-mail. Use the link in the e-mail to log in to REDCap and set your password.

Step 2: Data Entry

  1. Log in to REDCap (//
  2. Click My Projects on the top navigation bar.
  3. Open the Core Elements of Outpatient Antibiotic Stewardship project.
  4. Click Add/Edit Records on the left navigation bar.
  5. In the Choose an existing Record ID box, one record will be available for each organization you represent; click on that record to open it.
  6. Each record consists of one Facility Information form and any number of Checklist forms.
  7. To edit your Facility Information, click on the circle next to Facility Information.
  8. Make any necessary changes, then mark the form as CompleteIncomplete, or Unverified, as appropriate.
  9. To add a checklist, click on the gray circle under Phase I.
  10. Complete the survey, then mark the form as CompleteIncomplete, or Unverified, as appropriate. Click Save and Exit Form to save it.
  11. Once you have a completed checklist, you can click +Add New to add additional checklists. Your Quality Improvement representative will suggest a timeline for adding and updating your checklists, such as monthly or quarterly. Your most recent checklist responses will automatically carry forward when you create a new checklist.

HRET HIINovation North Dakota Roadshow – October 2 – 3, 2017 Recap

Thank you to those who participated in the HRET HIINovation North Dakota Roadshow on October 2-3!  Many thanks to Jean and Nikki from Health Quality Associates of North Dakota, the NDHA, our Cynosure Health speaker Pat Teske and IHI faculty speaker Fran Griffin.

This roadshow meeting was designed to promote skill-building that directly applies to hospital-based improvement work with a focus on foundational, crosscutting leadership as well as improvement and change management strategies. Below are some key takeaways and suggestions for action based on the day, in addition to the slide deck and additional tools.