For 40 years, Quality Health Associates (QHA) of North Dakota has collaborated with healthcare professionals, organizations, and communities across the state to improve the quality of care provided to the people of North Dakota. QHA works toward this goal through a number of contracts, partnerships, and initiatives. The goal of QHA is to improve the quality of care for the people of North Dakota by successfully balancing the needs of providers, consumers, stakeholders, and payers.

QHA is governed and staffed by a team of physicians, nurses, analysts, statisticians, IT specialists, and other allied healthcare professionals. QHA uses data-driven, result-oriented processes and tools to improve healthcare quality and patient safety. QHA areas of expertise include:

  • Quality improvement methodologies
  • Lean process improvement
  • Health Information Technology & Electronic Medical Record (HIT/EMR) consultation
  • Data analytics
  • Coding and quality and utilization review

Current ongoing QHA work is below.

  • QHA serves as the North Dakota subcontractor to the Great Plains Quality Innovation Network, the CMS Medicare Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for the region encompassing North Dakota, South Dakota, Nebraska, and Kansas. In this role QHA leads QIN-QIO efforts in North Dakota including facilitating learning and action networks, convening communities, and teaching and providing technical assistance to healthcare providers and consumers to improve healthcare, encourage healthy communities, and lower costs.
  • Currently QHA facilitates the North Dakota HRET Hospital Engagement Network on behalf of the North Dakota Hospital Association. This includes providing technical assistance to 34 North Dakota hospitals with a goal of reducing preventable hospital admissions by 20 percent and reducing harm by 40%.
  • QHA also holds a contract with the North Dakota Department of Human Services to provide inpatient and outpatient hospitalization utilization review as required by federal regulations to ensure that Medicaid patients are only receiving hospital care necessary to meet their medical needs.